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QuickBooks Time(formerly Tsheets) Information

We answer your QuickBooks Time FAQs

QBTime Features

QBTime Core Features

Track Time from Any Location, Using Any Device, in Real-Time

QBTime’s mobile time tracking will keep track of employees who work remotely or switch jobs or locations regularly. Using the devices they already have, your employees can track time quickly and easily. Employees clock in and out on their desktop, laptop or mobile phone – using the iPhone or Android apps. Even when they’re offline or don’t have reception, QBTime’s accurately tracks time and automatically syncs when they have reception again.

Online Time Tracking with GPS

Easily track time and location for your mobile employees.


Looking for easy-to-use time tracking with GPS for your mobile or remote employees? Using QBTime’s online time tracking for iPhone, Android GPS location points are automatically attached to the individual employee’s timesheet when they clock in or out, change job codes and more. Our GPS tracking even works on your Windows 8 phone.

Time Entry - Manual and Custom

It’s all tracked down to the second.

Regardless of how your business likes to track and manage employee time, QBTime has a solution. Employees can clock in and out in real-time, enter their time manually, and allocate time to custom fields, projects or tasks. Business insight has never been greater thanks to QBTime’s detailed online time tracking, multilevel job coding and down-to-the-second time stamping.

Tracking Employee Leave

An easy way to manage sick leave, annual leave and paid time off (PTO).

Everyone needs time off for sick leave, carer’s leave or annual leave. QBTime tracks employee hours and works to manage employees’ time off.

Employee Alerts and Reminders

It’s easy to remind employees to clock in and out.

QBTime reminds your employees to clock in and out with automatic reminders. Your business will experience an increase in employee time tracking compliance of up to 99 percent.

Employee Scheduling

Faster. Easier. More convenient.

It’s time to retire Excel and your whiteboard for scheduling that’s easy to use and easy to love for employees and managers alike. Whether you schedule your employees by job or by shift, QBTime’s Scheduling works hand in hand with time tracking. Create and edit a roster in minutes, see who’s working in real time (so you know who’s available to take a job), notify employees of schedule changes and assignments with email and phone notifications, and get alerts if employees haven’t clocked into a job or shift as scheduled.

Location Tracking

We answer questions about the QBTime GPS / Location Tracking feature

What business improvements can I expect to see with location tracking?

GPS tracking benefits
  • Safety: Know where employees are, no matter which job site they’re at. According to a recent survey, safety was the No. 1 reason employers implemented GPS tracking.
  • Accountability: Cut down on buddy punching and time theft by employing a tool that keeps everyone honest.
  • Efficiency: Knowing where employees are can help you assign more people to the right places to get jobs done faster.
  • Documentation: Is a customer claiming an employee didn’t show up to a job or was late? Now it’s easy to verify those claims.
  • Flexibility: Feel more confident in allowing employees to use company vehicles or work from home. With increased flexibility comes increased employee morale and a company culture of trust and accountability where everyone wins.
Geofencing benefits
  • Easy for employees: Set geofences around job sites, so employees are reminded to clock in when they get to work and clock out when they leave. Make it easy to clock into the correct task by displaying nearby job codes.
  • Less work for managers: Tie certain job codes to each geofence, so employees clock their time accurately on projects. Reduce the number of timesheet edits, so payroll isn’t delayed.

How much data does the QBTime app use?

On average, QBTime mobile app customers use about 5 MB of data per month. 95 percent of QBTime mobile app customers use less than 30 MB of data per month.

To put that into perspective, an entire month of using QBTime is equal to just two minutes of scrolling through Facebook videos.

*Based on anonymized QBTime customer mobile data usage collected between July 1, 2019, and Nov. 30, 2019

Why does my or my employee’s iPhone say, “QBTime has been using my location in the background”?

If you or your employees are using an iPhone with iOS 13, you may see a notification like the one shown below. QBTime uses the phone’s location “in the background” to ensure accurate clock in and clock out times. And when geofencing is enabled on your account, QBTime can use background locations to recommend nearby job sites to clock into. Admins do not have access to employee location data when workers are off the clock. The GPS points shown in this notification are not the same GPS points admins see in QBTime when employees are clocked in.

How long do employee GPS points take to update in QBTime?

It can take up to 15 seconds for QBTime to receive and display a new GPS point. If an employee’s phone isn’t connected to the internet, new GPS points won’t display until the employee is back online.

Does GPS track employee locations while employees are off the clock or on a break?

No. QBTime does not gather GPS points when employees are on a break. The QBTime app may still have access to employees’ locations, but GPS points recorded off the clock or on break will never be accessible by employers or admins.

When employees clock in for the day or clock in from a break, their location data is tracked once again.

Can I choose whether location tracking is optional or required?

Yes. To make location tracking a prerequisite for an employee to track time, just go to the employee’s “mobile options” tab on your QBTime dashboard and select “require location to track time.” The employee will only be able to clock in once location tracking is enabled for QBTime on their smartphone.

If an employee goes out of cell service or shuts off their phone while clocked in, will GPS points still record?

Admins and managers can only view GPS points when the employee’s device is online. However, you can rest assured that GPS points are still being recorded. Once the employee is back online, the device will sync and the GPS points will display. If the phone is turned off, QBTime can only track time, not locations.

What happens if my employee turns off location services while they’re clocked in?

If your company settings require GPS to be turned on while an employee is on the clock, and an employee turns location services off while they’re clocked in, the employee will be clocked out and prompted to turn location services back on to clock in.

Can I apply my GPS tracking preferences globally and to individuals?

Yes. Our GPS location tracking feature can be turned on or off for employees on an individual basis, within groups, or companywide.

Can employees see each other’s GPS points?

Employees can view their own GPS points, but only administrators, managers, and anyone granted the “Manage Timesheets for All Employees” permission can see another employee’s GPS locations.

Data Security

We answer your questions about QBTime data security

How secure is my data with QBTime?

From QBTime :

Security is a very high priority at QBTime, for both our data and yours. We regularly increase our security standards to ensure that we meet the security requirements that allow us to be a recommended app for companies like Intuit.

A few of our security precautions:

  • Software is written with security principles in mind to prevent XRF, CSRF, SQL injection and other common attacks.
  • All data between our servers and you is encrypted with at least 128-bit TLS, and all copies of daily backup data are encrypted with 256-bit AES encryption.
  • Data is kept secure with multiple servers housed in Tier-3 data centers that have strict access controls and real-time video monitoring of the data center.
  • All servers are hardened Linux installations, which are monitored in real-time and kept up-to-date with security patches.
  • We transmit, store, protect, and access all cardholder information in compliance with the Payment Card Industry’s Data Security Standard.
  • Our services are housed in multiple geographically-diverse data centers, so QBTime will keep running even in the face of a major natural or man-made disaster.
  • We also perform daily off-site backups, so all of your data is safe and ready to be restored.

Also, within the app, we enable you to allow or restrict each team member’s access to certain features and information. For more information, see About Permissions.

If your team members have concerns about the security of the data on their mobile devices, you can direct them to Mobile Access Requests Permissions and Your Privacy.

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