Zoho Desk

Turning support tickets into customers

Turning support tickets into customers

For many businesses, their main communications channel is email, with prospective clients and existing clients using email to ask questions, request pricing and send requests. For too long, customer service staff have needed to copy & paste email threads (or screenshot them) to paste into their job management software so field staff could be booked… Continue reading Turning support tickets into customers

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Hari Iyer | SyncEzy

CEO
February 14, 2022
simPRO to Zoho Desk Integration: Walkthrough

simPRO to Zoho Desk Integration: Walkthrough

We’ve built the simPRO to Zoho Desk integration for companies needing to: In the following video, we’ll walk through some of the main benefits of the integration. Zoho Desk to simPRO – Demo from SyncEzy on Vimeo.

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Hari Iyer | SyncEzy

CEO
How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

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Hari Iyer | SyncEzy

CEO
December 13, 2019
10 Reasons You Need an Online Help Desk

10 Reasons You Need an Online Help Desk

Have you outgrown your manual customer support methods? Are customer requests slipping through the cracks?  The time may have come for you to consider a better way to manage your customer service – an online help desk platform. Here are 10 reasons you may need an Online Help Desk: 1. You have a team of… Continue reading 10 Reasons You Need an Online Help Desk

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Hari Iyer | SyncEzy

CEO
August 16, 2019