Customer Service

How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

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Hari Iyer | SyncEzy

CEO
December 13, 2019
How a CRM can be used effectively for Customer Service

How a CRM can be used effectively for Customer Service

CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service

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Hari Iyer | SyncEzy

CEO
December 10, 2019
5 Ways to Successfully Nurture Leads – And Why It’s Important.

5 Ways to Successfully Nurture Leads – And Why It’s Important.

In an ideal world, 100% of your leads and contacts buy your product or service. Suddenly business is booming! But the reality is far from such a scenario. According to Hubspot, it’s common for 79% of generated leads to never become a prospect. But if you’re among the businesses who respond quickly and engage with your… Continue reading 5 Ways to Successfully Nurture Leads – And Why It’s Important.

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Hari Iyer | SyncEzy

CEO
September 17, 2019
10 Reasons You Need an Online Help Desk

10 Reasons You Need an Online Help Desk

Have you outgrown your manual customer support methods? Are customer requests slipping through the cracks?  The time may have come for you to consider a better way to manage your customer service – an online help desk platform. Here are 10 reasons you may need an Online Help Desk: 1. You have a team of… Continue reading 10 Reasons You Need an Online Help Desk

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Hari Iyer | SyncEzy

CEO
August 16, 2019