Customer Service

8 reasons why you need to use Zoho Desk for customer support

8 reasons why you need to use Zoho Desk for customer support

Offering customer support is a core part of almost every business. A customer will always get back to you when they have a problem with your service or product. Non-responsiveness from you will only do you more harm if you cannot satisfy their query on time.  But if you are a business that has dealt… Continue reading 8 reasons why you need to use Zoho Desk for customer support

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Hari Iyer | SyncEzy

CEO
January 14, 2020
6 reasons to use Zoho Cliq for Team communication

6 reasons to use Zoho Cliq for Team communication

Zoho Cliq is a chat platform which you can get for free with emails, your Zoho CRM or Zoho One subscription. You can also pick it up separately but you wouldn’t be using the platform for its true capabilities.  In this day and age, you have a plethora of platforms to choose from, be it Skype, Facebook,… Continue reading 6 reasons to use Zoho Cliq for Team communication

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Hari Iyer | SyncEzy

CEO
January 10, 2020
How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

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Hari Iyer | SyncEzy

CEO
December 13, 2019
How a CRM can be used effectively for Customer Service

How a CRM can be used effectively for Customer Service

CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service

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Hari Iyer | SyncEzy

CEO
December 10, 2019
How a CRM can benefit your Sales & Marketing

How a CRM can benefit your Sales & Marketing

With 2020 fast approaching, why not make a New Year’s resolution to kick start your business’ sales and marketing capacity with a CRM.  Unlike most New Year resolutions implementing a CRM in your business means less work for a greater gain throughout 2020.  There are many CRM services available to users and they benefit businesses of all… Continue reading How a CRM can benefit your Sales & Marketing

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Hari Iyer | SyncEzy

CEO
December 5, 2019
10 Reasons You Need an Online Help Desk

10 Reasons You Need an Online Help Desk

Have you outgrown your manual customer support methods? Are customer requests slipping through the cracks?  The time may have come for you to consider a better way to manage your customer service – an online help desk platform. Here are 10 reasons you may need an Online Help Desk: 1. You have a team of… Continue reading 10 Reasons You Need an Online Help Desk

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Hari Iyer | SyncEzy

CEO
August 16, 2019
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