About this webinar
The SyncEzy Shopify–Simpro integration automates the journey from online sale to scheduled job — but knowing how to configure it correctly makes all the difference between a seamless operation and orders that don’t flow the way you expect.
This live training webinar is designed for customers who are already using the integration and want a deeper understanding of how it works, how to troubleshoot common issues, and how to unlock features they may not be using yet.
What we’ll walk through:
-
Order-to-job conversion — exactly what happens when an order is placed, which status triggers the sync, and how the job is created in Simpro
-
Customer and site matching — how the integration matches Shopify customers to existing Simpro records using email, and what happens when there’s no match
-
Stock allocation and SKU mapping — how products in Shopify orders map to Simpro catalogue items, and how inventory levels are updated automatically
-
POS and online orders — how both Shopify Point of Sale and online store orders flow through the integration
-
Common configuration questions — catalogue setup, single vs. multi-company Simpro environments, and handling edge cases
-
Live Q&A — bring your questions and our team will answer them in real time
Who should attend:
Operations managers, Simpro administrators, and anyone responsible for managing the Shopify–Simpro workflow at your business.
Speakers
Mark
Implementation Specialist
SyncEzy
Ajay Menaria
Customer Support Manager
SyncEzy