Master Your Shopify + Simpro Integration — On-demand Webinar

On-Demand Webinar

About this webinar

The SyncEzy Shopify–Simpro integration streamlines the journey from online sale to scheduled job — but knowing how to configure it correctly makes all the difference between a smooth workflow and orders that don’t flow the way you expect.
Watch this on-demand webinar to gain a deeper understanding of how the integration works, how to troubleshoot common issues, and how to make the most of features you may not be using yet.

What we walk through:

  • Order-to-job conversion — exactly what happens when an order is placed, which status triggers the sync, and how the job is created in Simpro

  • Customer and site matching — how the integration matches Shopify customers to existing Simpro records using email, and what happens when there’s no match

  • Stock allocation and SKU mapping — how products in Shopify orders map to Simpro catalogue items, and how inventory levels are updated

  • POS and online orders — how both Shopify Point of Sale and online store orders flow through the integration

  • Common configuration questions — catalogue setup, single vs. multi-company Simpro environments, and handling edge cases

  • Answers to common customer questions and troubleshooting scenarios

Who should watch:

Operations managers, Simpro administrators, and anyone responsible for managing the Shopify–Simpro workflow at your business.

Speakers

Mark
Mark

Implementation Specialist

SyncEzy

Ajay Menaria
Ajay Menaria

Customer Support Manager

SyncEzy

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