Now more than ever, it is vital for businesses to have at minimum, a basic social media presence. Social Media network use is growing exponentially year on year. More and more existing and potential customers are turning to social media for product reviews, advice, complaints, customer service inquiries and to shop for something of interest.… Continue reading Make your business Zoho Social…Schedule, Collaborate, Monitor and Analyse

A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service

With 2020 fast approaching, why not make a New Year’s resolution to kick start your business’ sales and marketing capacity with a CRM.  Unlike most New Year resolutions implementing a CRM in your business means less work for a greater gain throughout 2020.  There are many CRM services available to users and they benefit businesses of all… Continue reading How a CRM can benefit your Sales & Marketing

In an ideal world, 100% of your leads and contacts buy your product or service. Suddenly business is booming! But the reality is far from such a scenario. According to Hubspot, it’s common for 79% of generated leads to never become a prospect. But if you’re among the businesses who respond quickly and engage with your… Continue reading 5 Ways to Successfully Nurture Leads – And Why It’s Important.