For the benefit of our customers. Here is a summary of the smoke alarm inspection laws around Australia.  Smoke alarms in residential properties are regulated by the state government, for the purpose of this article we will refer to residential smoke alarm-related laws. Let’s start with Victoria All Victorian residential properties must have smoke alarms… Continue reading Smoke Alarm inspection laws around Australia

We’ve had the opportunity to work with many smoke alarm testing companies over the years. Through our integration with PropertyMe, smoke alarm testing companies have reached out to discuss syncing their work management software with the software used by their clients, real estate property management companies. Whether they’re using simPRO, ServiceM8, FieldMagic or RentSafe, by… Continue reading Smoke Alarm Testing Businesses In Australia

Offering customer support is a core part of almost every business. A customer will always get back to you when they have a problem with your service or product. Non-responsiveness from you will only do you more harm if you cannot satisfy their query on time.  But if you are a business that has dealt… Continue reading 8 reasons why you need to use Zoho Desk for customer support

Zoho Cliq is a chat platform which you can get for free with emails, your Zoho CRM or Zoho One subscription. You can also pick it up separately but you wouldn’t be using the platform for its true capabilities.  In this day and age, you have a plethora of platforms to choose from, be it Skype, Facebook,… Continue reading 6 reasons to use Zoho Cliq for Team communication

A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service