Have you outgrown your manual customer support methods? Are customer requests slipping through the cracks?  The time may have come for you to consider a better way to manage your customer service – an online help desk platform. Here are 10 reasons you may need an Online Help Desk: 1. You have a team of… Continue reading 10 Reasons You Need an Online Help Desk

There comes a point in your business when you just can’t keep up.  Leads, customers, tasks – things eventually start to slip through the cracks.  One very effective way to take care of this problem, and supercharge your business in ways you haven’t even thought of yet, is to implement a CRM (or Customer Relationship… Continue reading 10 Signs You Need a CRM