A successful sales closure rate is an integral component of all businesses, no matter the industry. Luckily there is a formula and a set of rules that can significantly increase a potential sale going all the way. An essential sales rule that is easy to complete is following up a potential client on their decision,… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using Zoho

CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service

In an ideal world, 100% of your leads and contacts buy your product or service. Suddenly business is booming! But the reality is far from such a scenario. According to Hubspot, it’s common for 79% of generated leads to never become a prospect. But if you’re among the businesses who respond quickly and engage with your… Continue reading 5 Ways to Successfully Nurture Leads – And Why It’s Important.

Have you outgrown your manual customer support methods? Are customer requests slipping through the cracks?  The time may have come for you to consider a better way to manage your customer service – an online help desk platform. Here are 10 reasons you may need an Online Help Desk: 1. You have a team of… Continue reading 10 Reasons You Need an Online Help Desk