CRM systems are known to be very useful for sales & marketing purposes. But did you know that CRM systems can also be effectively used as a Customer Support platform? After all, CRM stands for Customer Relationship Management, and the name itself implies managing and fostering a healthy relationship with your customer. Here are some… Continue reading How a CRM can be used effectively for Customer Service

simPRO is a fantastic software when it comes to Job Management software but let us think about your whole business. We want to help you get the most out of simPRO as well as highlight any useful tools and integrations that can take your business to the next level!  Use an Automated Payroll Software (Xero… Continue reading 5 Ways to Extend Your simPRO Use

TSheets is changing the way it’s billing clients. Yes, TSheets is changing the way it’s billing for the number of users. Until now we were one of the few TSheets specialists who offered our clients a special version of TSheets with “Flexible Billing”  It basically meant that you only get charged for users in TSheets… Continue reading Flexible Billing on your TSheets accounts

What are the five factors of end-to-end operations management?  How can simPRO help you master them?  Join us at the upcoming simPRO Roadshows near you to find out! Don’t miss out on the upcoming Roadshows! Go to the dedicated simPRO Roadshows page to register for the event closest to you. Entry is free but spaces… Continue reading We’re coming to the simPRO Roadshow near you in November!

In our latest release of the simPRO TSheets integration we have another very useful new feature!  We can now send Break and Time Off timesheets from Tsheets to a mapped Activity in simPRO, so you can keep all of your non-job-related time entries in both of your management systems. When you log in to the… Continue reading Breaks and Time Off – New Feature of simPRO TSheets Integration

In an ideal world, 100% of your leads and contacts buy your product or service. Suddenly business is booming! But the reality is far from such a scenario. According to Hubspot, it’s common for 79% of generated leads to never become a prospect. But if you’re among the businesses who respond quickly and engage with your… Continue reading 5 Ways to Successfully Nurture Leads – And Why It’s Important.