These days there’s hardly a service that doesn’t send you a post sales survey, if you’re not doing this you’re missing out big time on opportunities to wow your customers and convert any potentially negative experiences and reviews into positive ones. Here’s an example from Air Asia. The first email starts simply enough with a… Continue reading Net Promoter Score everywhere you see….

There are many, many ways to ask for feedback here is one that relies on the ever so popular net promoter score based scoring system. Automated Customer feedback survey It’s simple, short and gets results. The customers get one single email that asks to rate your service on a scale of 1 to 10. Each… Continue reading Measuring customer satisfaction intelligently

We all know about the wonders that Infusionsoft can do with external communication and sending intelligent emails to customers and more. But that’s just one thing it can do, you can put the same intelligence to use internally to improve your team morale, company culture and do something special for employees.  Now traditionally all of… Continue reading Use Infusionsoft to make Employees Happy !!!

There comes a time in every business when you can’t just sit around patiently waiting for business to knock on our door and you have to go out and get more business in through the door. Be it for growth or that you are hungry for more, when you want to go out and get more… Continue reading simPRO CRM ROUND UP (Part1)

SyncEzy listed as the first simPRO CRM Integration We are proud to announce that SyncEzy  is now an official / approver partner of simPRO and is listed as the first simPRO CRM integration on the simPRO / Partner Addons page. https://www.simprogroup.com/au/partners/integration-partners SyncEzy is committed to making Marketing easier for trades people and small businesses who use simPRO.  This milestone… Continue reading SyncEzy becomes an official simPRO partner for simPRO CRM Integration

One of the ways to make your money back on Infusionsoft is to use it to get more business, yes you can build a mailing list and overtime sell  more to them, but I have an easier and a simpler idea.  The low hanging fruit, and it is not to target  your existing customers with… Continue reading How to Automate Quote Follow-Ups and improve closure rate with SyncEzy using simPRO and Infusionsoft.