Hari Iyer | SyncEzy
CEO
2 Min Read
Jan 26, 2018
There are many, many ways to ask for feedback here is one that relies on the ever so popular net promoter score based scoring system.
Automated Customer feedback survey
It’s simple, short and gets results.
The customers get one single email that asks to rate your service on a scale of 1 to 10. Each of these numbers is then hyperlinked to a different form so when someone clicks on this it goes to a different page and that way you can use your smarts to Direct the unhappy people to a different location than the happy ones.
Send a happy people off to your Facebook page and get reviews and likes. Send the unhappy people to an internal form so you get one more chance to fix the problem before they go public with their bad experience.
The good thing is you can now do all of that simply with simPRO and Infusionsoft, automatically, efficiently and consistently.
Snap Rentals is a reasonably large rental company following me up for the fourth time after a car rental more than a month after the actual rental finished. I had a great experience and told them so ???? Next they sent me a Trust Pilot Email to leave a review over there.
Imagine if you could do this after every single job that you do for your customers, Would that fix your problem of lack of reviews and low social profile ? Let us know if you’d like to see this implemented in your Business.
Author
Hari Iyer | SyncEzy
CEO
Hari Iyer is the Founder and CEO of SyncEzy, a pioneering company at the forefront of data integration and automation solutions. With a deep understanding of the power oHari’s relentless pursuit of excellence and his commitment to delivering tangible results have earned SyncEzy a loyal global clientele. He is not only a successful entrepreneur but also an active contributor to the technology community, sharing his insights through thought leadership articles, speaking engagements, and mentorship programs. Hari’s ability to navigate the complexities of remote work serves as an inspiration for leaders, highlighting the importance of flexibility, work-life balance, and a results-oriented approach in today’s evolving work landscape.
If technology and a passion for solving complex business challenges, Hari has emerged as a visionary leader in the industry. Under his guidance, SyncEzy has gained widespread recognition for its deep integration solutions that seamlessly connect software applications, eliminate data silos, and enhance operational efficiency.
When not working Hari is trying to be a better father, and reading Tech news, playing FPS games and not exercising as he should.
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